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Authentication

Configure authentication headers for your requests.

API errors

Review HTTP status codes and recommended next steps.

Rate limits

Compare rate limits for Development and Production API keys.

Billing

Compare plans and manage billing.

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Contact Ateve

Email support@ateve-inc.com. For API issues, include:
  • The response’s X-Request-Id and body id, if different.
  • Approximate request time and timezone.
  • HTTP status and error.code.
  • The endpoint and a minimal request example with sensitive data removed.
  • Whether the problem occurs through HTTP, MCP, or an agent skill.
Keep your API key out of screenshots, logs, and support messages. For higher throughput or an Enterprise plan, include expected average and peak requests per second, monthly volume, and any SLA requirements.